Browse our archive of past articles. Use categories and tags to quickly find the topics that interest you, or search from the magnifying glass icon in the navigation bar at the top of the page.
Many people have likely upgraded their company PCs to Windows 11 or replaced their home computers, as support for Microsoft Windows 10 will end on October 14, 2025. Since I work in IT support, I wanted to get familiar with Windows 11 before our users did, so I completed the upgrade around last summer. After using it for about a year, I personally feel that the UI is easier to navigate and that it includes many useful new features. In this article, I’ll briefly introduce some of the convenient features in Windows 11.
This article explains what to do if you are having problems accessing or viewing some files in network folders that require the internet connection, such as a company’s shared folder (shared server) or NAS.
“Phishing emails” and “spam emails” — most people have heard these terms from news reports or online articles. While many are familiar with the names, more and more sophisticated phishing emails are circulating, and it’s easy to worry about falling for one. In this article, we’ll explain how even beginners can recognize phishing emails starting today!
“It was working fine yesterday… but for some reason, I can’t connect to the internet today.” If you work in IT support, you’ve likely heard this line more times than you can count. Sudden, unexplained network issues are a common headache. This article shares a real-life case in which a laptop suddenly couldn’t connect via Wi-Fi or wired LAN—along with the specific recovery steps that worked in the end.
In my 2018 blog postTelework Offensive, I shared thoughts on the potential of flexible work styles. At the time, the idea of large-scale telework seemed distant—long before the world was struck by the COVID-19 pandemic in 2020.
Just started using Microsoft 365 and wondering, “What’s the difference between OneDrive and SharePoint?” In this article, we’ll explain the basics of OneDrive and SharePoint, how to use them effectively, and how to distinguish between the two—clearly and simply for beginners.
In recent years, various types of generative AI have evolved and are attracting attention from the public. This time, we will introduce basic information about Microsoft Copilot, a generative AI tool developed by Microsoft, its fee structure, how to use the free version, and examples of how to use it.
Some of the companies use MS Teams as an internal chat tool while using a softphone application to receive external phone calls. Here is the quick tip for solving the problem where we cannot join MS Teams meetings while using Cisco IP Communicator due to a functional conflict.
"All I wanted was to show part of my screen, but I fumbled with the tools again. Have you ever had that moment? Taking screenshots is one of the most common tasks in the workplace, but the best method actually depends on your purpose. Here, we compare 3 useful screenshot methods on Windows and explain when each one shines.
Now that AI has become a familiar part of our lives, many people may be wondering, “What can ChatGPT actually do?” ChatGPT is a tool that can be used in a wide range of situations—everyday life, learning, and work. Here, I’d like to share some of the ways I personally use it.
